A pattern doc showcasing greatest practices for presenting an account supervisor’s {qualifications}, abilities, and expertise to potential employers serves as a worthwhile software for job seekers. These samples sometimes spotlight accomplishments utilizing quantifiable metrics and show experience in shopper relationship administration, gross sales, and enterprise improvement. They provide a sensible framework for structuring content material and formatting the doc successfully.
Nicely-crafted illustrations of those skilled paperwork are essential for profession development. They supply job seekers with a aggressive edge by demonstrating find out how to successfully talk their worth proposition to hiring managers. Finding out such fashions can considerably enhance the readability, conciseness, and influence of a candidate’s software supplies, finally rising the probability of securing interviews and job presents. This observe has turn into more and more vital in right this moment’s aggressive job market, as employers usually use applicant monitoring techniques that scan resumes for particular key phrases and formatting conventions.
The next sections will delve deeper into particular methods for making a compelling and efficient presentation of 1’s skilled background inside this particular job perform. Subjects coated will embody tailoring content material to particular job descriptions, optimizing key phrase utilization, and showcasing quantifiable achievements.
1. Quantifiable Achievements
Throughout the context of an account supervisor resume, quantifiable achievements present concrete proof of a candidate’s abilities and contributions. Quite than merely itemizing duties, quantifying accomplishments demonstrates the influence of these duties, providing a extra compelling narrative {of professional} effectiveness. This data-driven strategy permits hiring managers to rapidly assess a candidate’s worth and potential return on funding.
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Gross sales Progress
Demonstrating gross sales development by means of metrics like share improve, income generated, or new shopper acquisition supplies a transparent image of a candidate’s capacity to drive income. For instance, stating “Elevated gross sales by 15% year-over-year” presents a extra impactful illustration of efficiency than merely stating “Liable for rising gross sales.” This quantifiable information supplies concrete proof of a candidate’s gross sales acumen.
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Shopper Retention
Shopper retention is a vital metric for account managers. Quantifying retention charges, the variety of shoppers retained, or the size of common shopper relationships showcases a candidate’s capacity to construct sturdy shopper relationships and keep long-term partnerships. As an example, “Maintained a 95% shopper retention price over a two-year interval” demonstrates constant success in nurturing shopper relationships.
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Contract Renewals
Efficiently renewing contracts is a direct indicator of shopper satisfaction and an account supervisor’s effectiveness. Quantifying this success by means of the share of contracts renewed or the worth of renewed contracts supplies tangible proof of efficiency. For instance, “Achieved a 90% contract renewal price, securing $2 million in recurring income” presents a robust case for a candidate’s capacity to ship outcomes.
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Price Financial savings
Whereas not all the time immediately associated to income technology, figuring out and implementing cost-saving measures demonstrates an account supervisor’s strategic considering and contribution to the underside line. Quantifying these financial savings, equivalent to “Decreased operational prices by 10% by means of course of optimization” showcases a proactive strategy to enhancing effectivity and profitability.
By showcasing these quantifiable achievements, a resume successfully communicates a candidate’s worth proposition to potential employers. This data-driven strategy supplies concrete proof of previous efficiency and strengthens the candidate’s place as a worthwhile asset, finally rising their probabilities of securing an interview and subsequent job supply.
2. Shopper Relationship Administration
Shopper relationship administration (CRM) is paramount for account managers and must be prominently showcased inside a resume. Successfully managing shopper relationships immediately impacts shopper retention, satisfaction, and finally, enterprise development. Demonstrating proficiency in CRM inside a resume is crucial for conveying a candidate’s capacity to nurture shopper partnerships and drive constructive outcomes. A powerful resume will present concrete examples of how the candidate has efficiently managed and grown shopper relationships.
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Constructing Rapport and Belief
Constructing rapport and belief kinds the muse of any profitable shopper relationship. A resume can spotlight this ability by showcasing cases the place the candidate has actively listened to shopper wants, successfully communicated options, and persistently delivered on guarantees. Examples embody efficiently onboarding new shoppers, resolving complicated shopper points, or exceeding shopper expectations. These cases show a candidate’s capacity to foster belief and domesticate sturdy shopper relationships.
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Efficient Communication
Sustaining open and constant communication is essential for managing shopper expectations and guaranteeing alignment. A resume ought to present particular examples of a candidate’s communication abilities, equivalent to proactively offering venture updates, successfully addressing shopper issues, or conducting common check-in conferences. Demonstrating clear and constant communication underscores a candidate’s capacity to maintain shoppers knowledgeable and happy.
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Wants Anticipation and Proactive Options
Anticipating shopper wants and proactively providing options differentiates a talented account supervisor. A resume ought to show cases the place the candidate has recognized potential challenges or alternatives and offered proactive options to shoppers. Examples embody growing custom-made service plans, proposing modern options to deal with shopper wants, or proactively figuring out development alternatives for shoppers. This forward-thinking strategy highlights a candidate’s dedication to shopper success.
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Battle Decision and Problem Administration
Successfully addressing shopper points and resolving conflicts is a crucial side of shopper relationship administration. A resume can showcase a candidate’s problem-solving abilities by offering examples of how they’ve efficiently navigated difficult shopper conditions, mediated disagreements, or carried out options that tackle shopper issues. Demonstrating the power to resolve conflicts constructively reinforces a candidate’s capacity to keep up constructive shopper relationships even in difficult circumstances.
These sides of shopper relationship administration, when successfully conveyed in a resume, present a compelling image of a candidate’s capacity to domesticate and keep worthwhile shopper partnerships. By showcasing concrete examples and quantifiable outcomes associated to those areas, a candidate strengthens their software and positions themselves as a worthwhile asset to potential employers. This complete demonstration of CRM abilities considerably enhances the general influence of an account supervisor resume.
3. Gross sales Experience Demonstrated
Demonstrated gross sales experience is a vital element of a compelling account supervisor resume. This part showcases a candidate’s capacity to drive income, obtain gross sales targets, and contribute to the group’s total monetary success. Successfully speaking gross sales accomplishments throughout the resume is essential for conveying a candidate’s worth and potential to potential employers. Quantifiable achievements and particular examples present concrete proof of a candidate’s gross sales prowess.
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New Enterprise Improvement
Buying new shoppers is crucial for increasing market share and driving income development. A resume ought to spotlight a candidate’s success in figuring out and securing new enterprise alternatives. Examples embody the variety of new shoppers acquired, the worth of latest contracts secured, or the share improve in new enterprise income. These quantifiable metrics supply compelling proof of a candidate’s capacity to generate new enterprise and contribute to organizational development. As an example, “Generated $500,000 in new enterprise income throughout the first yr” showcases a robust monitor document of latest shopper acquisition.
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Gross sales Goal Achievement
Persistently assembly or exceeding gross sales targets demonstrates a candidate’s capacity to carry out underneath strain and ship outcomes. A resume ought to quantify this achievement by specifying the share of gross sales targets achieved or exceeded. For instance, “Persistently exceeded gross sales targets by 10% over a three-year interval” demonstrates a robust monitor document of efficiency and dedication to attaining organizational targets.
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Gross sales Technique Improvement and Implementation
Creating and implementing efficient gross sales methods is essential for driving gross sales development and maximizing income. A resume can showcase a candidate’s strategic considering by highlighting their contributions to gross sales technique improvement and implementation. Examples embody growing new gross sales processes, implementing modern gross sales methods, or main gross sales coaching initiatives. These examples show a candidate’s capacity to assume strategically and contribute to the general success of the gross sales group. A particular instance could possibly be “Developed a brand new gross sales course of that resulted in a 15% improve in lead conversion charges.”
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Negotiation and Closing Expertise
Efficiently negotiating and shutting offers is a vital ability for account managers. A resume ought to spotlight a candidate’s capacity to safe favorable phrases for the group and shut offers successfully. Examples embody negotiating complicated contracts, securing long-term agreements, or attaining excessive closing charges. Quantifying these successes by means of metrics like common deal dimension or closing price supplies concrete proof of a candidate’s negotiation and shutting abilities. As an example, “Maintained an 80% closing price on proposals exceeding $100,000” demonstrates a robust capacity to safe high-value offers.
These sides of gross sales experience, when successfully offered inside an account supervisor resume, supply a complete view of a candidate’s capacity to drive income and contribute to organizational success. By quantifying achievements and offering particular examples, a candidate can create a compelling narrative of their gross sales accomplishments, considerably strengthening their software and rising their probabilities of securing an interview.
4. Enterprise Improvement Expertise
Enterprise improvement abilities are important for account managers tasked with increasing shopper relationships and driving income development. These abilities show a proactive strategy to figuring out alternatives, fostering development inside present accounts, and securing new enterprise. A powerful account supervisor resume should successfully showcase these abilities to convey a candidate’s capacity to contribute to the group’s long-term success. Highlighting related accomplishments and quantifiable outcomes inside this space strengthens the resume’s total influence.
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Lead Technology and Qualification
Figuring out and qualifying potential leads is a vital side of enterprise improvement. A resume ought to show a candidate’s capacity to generate leads by means of numerous channels, equivalent to networking, market analysis, or referrals. Moreover, showcasing the power to qualify leads primarily based on their potential worth and alignment with the group’s choices is crucial. Examples would possibly embody growing focused lead technology campaigns, implementing lead qualification standards, or using CRM techniques to handle and monitor leads. Quantifying the variety of certified leads generated or the conversion price of results in alternatives additional strengthens the resume’s influence.
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Relationship Constructing and Networking
Constructing and sustaining sturdy relationships with shoppers, {industry} companions, and different stakeholders is prime to enterprise improvement. A resume ought to spotlight a candidate’s networking talents and success in cultivating relationships that result in new enterprise alternatives. Examples embody lively participation in {industry} occasions, constructing strategic partnerships, or leveraging present networks to determine and pursue new enterprise leads. Demonstrating the power to construct rapport and foster long-term relationships reinforces a candidate’s potential for sustained enterprise development.
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Alternative Identification and Improvement
Recognizing and growing new enterprise alternatives inside present accounts is essential for maximizing shopper lifetime worth. A resume ought to showcase a candidate’s capacity to determine development potential inside present shopper relationships and develop methods to capitalize on these alternatives. Examples embody figuring out upselling or cross-selling alternatives, proposing new options to deal with shopper wants, or increasing the scope of present agreements. Quantifying the income generated from these alternatives supplies concrete proof of a candidate’s capacity to drive enterprise development inside present accounts.
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Proposal Improvement and Presentation
Creating compelling proposals and presenting them successfully is crucial for securing new enterprise. A resume ought to spotlight a candidate’s capacity to create persuasive proposals that clearly articulate the worth proposition and tackle shopper wants. Examples embody growing custom-made proposals tailor-made to particular shopper necessities, presenting proposals to key decision-makers, and securing new enterprise by means of profitable proposal submissions. Quantifying the worth of contracts secured by means of proposals demonstrates a candidate’s capacity to translate alternatives into tangible outcomes.
By successfully showcasing these enterprise improvement abilities inside a resume, an account supervisor can show their capacity to contribute to a corporation’s development trajectory. Quantifying achievements, offering particular examples, and highlighting the influence of those abilities on income technology strengthens the resume, positioning the candidate as a worthwhile asset and rising their probabilities of securing a desired position.
5. Clear and Concise Formatting
Clear and concise formatting is essential for an efficient account supervisor resume. Given the amount of purposes recruiters evaluate, a well-formatted resume ensures readability and facilitates fast comprehension of key {qualifications}. A cluttered or poorly organized doc can result in a candidate’s accomplishments being neglected, no matter their benefit. Conversely, a clear, well-structured resume instantly conveys professionalism and a focus to element, qualities extremely valued in account administration roles. A structured format with clear headings, bullet factors, and concise language permits recruiters to rapidly determine related abilities and expertise. This will increase the probability of the resume making a constructive impression and progressing to the subsequent stage of the hiring course of.
Take into account two hypothetical resumes: one dense with prolonged paragraphs and inconsistent formatting, the opposite using bullet factors, clear headings, and white area successfully. The recruiter, pressed for time, is extra more likely to glean related data from the latter. This demonstrates the sensible significance of clear formatting. A well-formatted resume permits the recruiter to rapidly assess the candidate’s suitability for the position, specializing in quantifiable achievements and key abilities. This environment friendly presentation of data maximizes the influence of the content material and will increase the probability of the resume being shortlisted. Particular formatting selections, equivalent to utilizing knowledgeable font, constant spacing, and applicable margins, contribute to this total impression of professionalism and competence.
Efficient formatting immediately contributes to a resume’s success. It ensures the candidate’s {qualifications} are simply accessible and understood by recruiters, maximizing the influence of the content material and rising the probabilities of securing an interview. The power to current data clearly and concisely interprets on to the office, reflecting sturdy communication abilities and a focus to element, each important for profitable account administration. This connection underscores the significance of prioritizing clear and concise formatting as a key element of a robust account supervisor resume.
6. Focused Key phrases Integrated
The strategic incorporation of focused key phrases is crucial for optimizing an account supervisor resume for each applicant monitoring techniques (ATS) and recruiter evaluate. ATS software program scans resumes for particular key phrases related to the job description, whereas recruiters visually scan for phrases indicating related abilities and expertise. Due to this fact, a resume missing applicable key phrases could also be neglected, even when the candidate possesses the required {qualifications}. Efficient key phrase integration will increase the visibility and influence of the resume, enhancing its probabilities of progressing by means of the choice course of.
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Business-Particular Terminology
Business-specific phrases show a candidate’s familiarity with the goal {industry}’s nuances and necessities. For instance, a resume focusing on a SaaS account supervisor position ought to incorporate key phrases like “SaaS,” “cloud computing,” “software program gross sales,” “subscription administration,” and related platform names. These key phrases sign to each ATS and recruiters that the candidate possesses related {industry} data and expertise.
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Talent-Associated Key phrases
Key phrases associated to important abilities for account administration, equivalent to “shopper relationship administration,” “gross sales administration,” “enterprise improvement,” “negotiation,” “contract negotiation,” and “account development” spotlight a candidate’s core competencies. These phrases show the candidate’s capacity to carry out the required duties successfully. For instance, together with phrases like “developed and carried out profitable shopper retention methods” or “negotiated and secured multi-million greenback contracts” supplies concrete examples of those abilities in motion.
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Software program and Instruments Proficiency
Itemizing proficiency in related software program and instruments, equivalent to CRM platforms (e.g., Salesforce, HubSpot), venture administration software program (e.g., Asana, Trello), and information analytics instruments (e.g., Excel, Tableau) demonstrates a candidate’s capacity to make the most of industry-standard applied sciences. This proficiency is commonly a key requirement for account administration roles, and together with these key phrases helps the resume align with job descriptions and recruiter expectations.
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Motion Verbs and Quantifiable Outcomes
Utilizing motion verbs to explain accomplishments, coupled with quantifiable outcomes, strengthens the influence of key phrases. As an example, as a substitute of merely stating “liable for shopper retention,” a more practical strategy can be to make use of phrases like “elevated shopper retention by 15% by means of proactive communication and customized service.” This mix of motion verbs and quantifiable information supplies concrete proof of the candidate’s accomplishments and aligns with recruiter expectations for demonstrable outcomes.
Strategic key phrase incorporation is crucial for maximizing an account supervisor resume’s effectiveness. By integrating industry-specific terminology, skill-related key phrases, software program proficiency, and motion verbs with quantifiable outcomes, candidates can successfully talk their {qualifications} to each ATS and human recruiters. This focused strategy strengthens the resume’s influence and will increase its probability of resulting in an interview alternative. A well-optimized resume not solely showcases a candidate’s {qualifications} but additionally demonstrates their understanding of the {industry} and the particular position necessities, setting them other than different candidates.
7. Skilled Abstract Highlighting Worth
Knowledgeable abstract highlighting worth serves as a vital introduction inside an account supervisor resume instance. This concise overview acts as a compelling snapshot of a candidate’s key {qualifications}, profession trajectory, and distinctive worth proposition. It supplies recruiters and hiring managers with a transparent understanding of the candidate’s potential contributions earlier than they delve into the small print of the resume. This preliminary impression considerably influences the reader’s notion of the candidate’s suitability for the position, highlighting the significance of a well-crafted abstract.
Take into account a state of affairs the place two candidates possess comparable expertise and {qualifications}. One resume encompasses a generic goal assertion, whereas the opposite presents a concise abstract quantifying accomplishments and highlighting key abilities related to the goal position. The latter resume instantly grabs the reader’s consideration, successfully showcasing the candidate’s worth proposition. As an example, a abstract stating “Outcomes-driven account supervisor with a confirmed monitor document of exceeding gross sales targets by 15% and retaining 95% of key shoppers” presents a extra compelling introduction than a obscure goal assertion. This focused strategy permits candidates to tailor their resume to particular job descriptions and showcase their most related accomplishments upfront, thereby maximizing influence.
The absence of a robust skilled abstract diminishes a resume’s influence. And not using a concise overview highlighting key {qualifications} and achievements, recruiters might wrestle to rapidly grasp the candidate’s potential worth. This will result in certified candidates being neglected, even when their detailed expertise aligns with the job necessities. Due to this fact, crafting a compelling skilled abstract is essential for maximizing the effectiveness of an account supervisor resume instance. This abstract have to be concise, results-oriented, and tailor-made to the particular necessities of the goal position, showcasing the candidate’s most related abilities and accomplishments to create a robust first impression and improve their probabilities of securing an interview.
Continuously Requested Questions
This part addresses frequent inquiries relating to the event and utilization of efficient account supervisor resume examples.
Query 1: How can quantifiable achievements be successfully integrated into an account supervisor resume?
Quantifiable achievements must be built-in all through the resume, significantly throughout the skilled abstract and work expertise sections. Use particular metrics and numbers to show the influence of contributions. For instance, as a substitute of stating “managed key accounts,” quantify the influence by stating “managed a portfolio of 20 key accounts, leading to a 15% improve in annual recurring income.” This data-driven strategy supplies concrete proof of accomplishments.
Query 2: What key phrases are most vital to incorporate in an account supervisor resume?
Important key phrases embody phrases associated to shopper relationship administration, gross sales, enterprise improvement, and related industry-specific terminology. Analysis goal job descriptions to determine incessantly used key phrases and incorporate them strategically all through the resume. Examples embody “shopper retention,” “gross sales development,” “new enterprise improvement,” “contract negotiation,” and particular software program or platform names related to the goal position.
Query 3: How can knowledgeable abstract successfully spotlight worth in an account supervisor resume?
A powerful skilled abstract supplies a concise overview of key {qualifications} and profession highlights. It ought to quantify achievements, emphasize related abilities, and tailor the messaging to the goal position. As an example, a abstract stating “Outcomes-oriented account supervisor with a confirmed monitor document of exceeding gross sales targets by 20% and rising shopper retention by 10%” instantly communicates worth and grabs the reader’s consideration.
Query 4: How ought to an account supervisor resume tackle profession gaps or modifications?
Profession gaps or modifications must be addressed actually and strategically. Briefly clarify any gaps, specializing in abilities or expertise gained throughout that point. If a profession change concerned a shift in {industry}, emphasize transferable abilities and spotlight any related expertise that aligns with the goal account administration position. Deal with presenting a constant narrative {of professional} development and improvement.
Query 5: How can an account supervisor resume show proficiency in shopper relationship administration (CRM)?
Reveal CRM proficiency by offering particular examples of constructing and sustaining shopper relationships. Quantify achievements associated to shopper retention, satisfaction, and development. Use motion verbs like “cultivated,” “strengthened,” “expanded,” and “managed” to explain interactions with shoppers. Spotlight cases the place proactive communication, problem-solving, and desires anticipation resulted in constructive outcomes for shoppers.
Query 6: How lengthy ought to an account supervisor resume be?
An account supervisor resume ought to ideally be one web page in size, particularly for candidates with lower than ten years of expertise. Concisely current key {qualifications} and achievements, specializing in probably the most related data. If intensive expertise warrants a two-page resume, make sure the second web page accommodates equally related and impactful content material, avoiding pointless repetition or filler.
By addressing these incessantly requested questions, people searching for to create or refine their account supervisor resumes achieve worthwhile insights into greatest practices and efficient methods. A well-crafted resume is crucial for successfully speaking {qualifications}, showcasing worth, and finally securing desired profession alternatives.
The next sections will present concrete examples and templates to additional illustrate these ideas and information the event of a compelling account supervisor resume.
Suggestions Derived from Account Supervisor Resume Examples
Reviewing efficient resume examples presents worthwhile insights into greatest practices for showcasing account administration {qualifications}. The following tips present sensible steerage for crafting a compelling and aggressive resume.
Tip 1: Quantify Achievements:
Exchange obscure statements with concrete metrics and quantifiable outcomes. As an alternative of “Improved shopper satisfaction,” state “Elevated shopper satisfaction scores by 15% by means of proactive communication and customized service.” This data-driven strategy demonstrates influence.
Tip 2: Tailor to the Goal Position:
Customise the resume for every particular job software, highlighting the talents and experiences most related to the goal position’s necessities. Align key phrases and accomplishments with the job description to show a robust match.
Tip 3: Showcase Shopper Relationship Administration Expertise:
Present particular examples of constructing and nurturing shopper relationships. Spotlight achievements associated to shopper retention, development, and satisfaction. Use motion verbs that show proactive engagement and constructive outcomes.
Tip 4: Emphasize Enterprise Improvement Accomplishments:
Showcase achievements in lead technology, alternative identification, and income development. Quantify outcomes and spotlight contributions to new enterprise acquisition and growth inside present accounts.
Tip 5: Spotlight Gross sales Experience:
Reveal gross sales acumen by quantifying gross sales development, goal achievement, and profitable negotiation of contracts. Present particular examples of exceeding gross sales quotas and securing new enterprise alternatives.
Tip 6: Use Motion Verbs and Key phrases:
Start accomplishment statements with sturdy motion verbs and incorporate related key phrases all through the resume. This enhances readability and optimizes the resume for applicant monitoring techniques (ATS).
Tip 7: Keep a Clear and Concise Format:
Make use of knowledgeable and easy-to-read format. Use clear headings, bullet factors, and concise language. Prioritize a visually interesting format with applicable white area to reinforce readability.
Making use of the following pointers derived from profitable resume examples strengthens an account supervisor’s software, successfully speaking {qualifications} and rising the probability of securing interviews.
The next conclusion summarizes key takeaways and reinforces the significance of a well-crafted resume within the job search course of.
Conclusion
Efficient illustrations of account supervisor resumes present invaluable sources for job seekers. Evaluation of such examples reveals the significance of showcasing quantifiable achievements, highlighting related abilities, and tailoring content material to focus on roles. Key parts of a compelling resume embody a concise skilled abstract, a results-oriented work expertise part, and strategic key phrase incorporation. Clear and concise formatting additional enhances readability and ensures key {qualifications} are simply discernible.
A well-crafted account supervisor resume serves as a vital software in a aggressive job market. Strategic improvement of software supplies, knowledgeable by greatest practices and related examples, considerably enhances the probability of securing desired profession alternatives. Steady refinement of those supplies, reflecting evolving {industry} tendencies and particular person profession development, stays important for long-term profession success.
